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Last updated: May 5, 2026
Origen operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalized shopping experience (the "Services"). Origen is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms under which your information is collected, used and disclosed as described herein.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or rendered non-identifiable. Depending on how you interact with the Services and your location, we may collect or process the following categories of personal information:
Contact information including your name, address, billing address, shipping address, phone number and email address. Financial information including credit card, debit card and bank account numbers, payment card details, transaction details, payment method, payment confirmation and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including items you view, add to your cart, wishlist, purchase, return, exchange or cancel, as well as your past transactions. Communications with us including information you include in messages to us, such as customer service inquiries. Device information including information about your device, browser or network connection, IP address and other unique identifiers. Usage information including information about your interaction with the Services, including how and when you access or interact with them.
SOURCES OF PERSONAL INFORMATION
We may collect personal information from the following sources:
Directly from you when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information. Automatically through the Services from your device when you use our products or services or access our website, and through the use of cookies and similar technologies. From our service providers when we engage them to implement certain technologies and when they collect or process your personal information on our behalf. From our partners or other third parties.
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:
Providing, customizing and improving the Services. We use your personal information to provide the Services, including processing your payments and orders, remembering your preferences, sending account-related notifications, managing your account, organizing shipments, facilitating returns and exchanges, and creating a personalized shopping experience. Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing communications by email or SMS, and showing you online ads based on your activity on the Services or other websites. Security and fraud prevention. We use your personal information to authenticate your account, provide a secure checkout experience, detect and investigate fraudulent or illegal activity, and protect the security of our Services. Communicating with you. We use your personal information to provide customer support, respond to your inquiries, and maintain our business relationship with you. Legal compliance. We use your personal information to comply with applicable law, respond to valid legal processes, enforce our terms and policies, and investigate potential violations.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, including:
With Shopify, service providers and other third parties that provide services on our behalf (e.g. IT management, payment processing, data analytics, customer service, cloud storage, fulfillment and shipping). With business and marketing partners to provide you with marketing services and show you targeted advertising. When you instruct us, submit a request, or otherwise consent to the disclosure of certain information to third parties. With our affiliates or within our group of companies. In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms or policies, or to protect the rights of our users or third parties.
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit through the Services will be shared with Shopify and with third parties that may be located in countries other than your country of residence. To learn more about Shopify's use of your personal information and your rights, please review the Shopify Consumer Privacy Policy.
THIRD-PARTY WEBSITES AND LINKS
The Services may provide links to websites or other online platforms operated by third parties. We are not responsible for the privacy or security of those sites, including the accuracy or reliability of information found on them. We recommend reviewing their privacy policies before providing any personal information.
CHILDREN'S DATA
The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under 16 years of age.
SECURITY AND RETENTION OF YOUR INFORMATION
Please note that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us. The length of time we retain your personal information depends on factors such as the need to maintain the information to manage your account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable agreements.
YOUR RIGHTS AND CHOICES
Depending on your state of residence, you may have some or all of the following rights regarding your personal information:
Right to access/know. You may have the right to request access to the personal information we hold about you. Right to deletion. You may have the right to request that we delete the personal information we hold about you. Right to correction. You may have the right to request correction of inaccurate personal information we hold about you. Right to data portability. You may have the right to receive a copy of your personal information and request its transfer to a third party, in certain circumstances. Right to opt out of sale or sharing for targeted advertising. Depending on your state of residence, you may have the right to opt out of the "sale" or "sharing" of your personal information, or opt out of processing for "targeted advertising" as defined under applicable privacy laws. If you access our website with the Global Privacy Control signal enabled, we will treat this as an opt-out request for the device and browser you are using. Learn more at globalprivacycontrol.org. Marketing communications preferences. You may opt out of receiving promotional emails at any time by using the unsubscribe link included in our emails. We may still send you non-promotional emails related to your account or orders.
To exercise any of these rights, please contact us using the information provided below. We will not penalize you for exercising your rights. We may need to verify your identity before processing your request.
CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, provides you with specific rights regarding your personal information: the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information; the right to correct inaccurate personal information; and the right to opt out of the "sale" or "sharing" of your personal information for targeted advertising.
We do not sell your personal information for money. We may share certain information with advertising partners for targeted advertising, which may be considered "sharing" under the CCPA. You can opt out at any time by contacting us at contact@tryorigen.co, or by enabling the Global Privacy Control signal in your browser.
We will not discriminate against you for exercising any of your privacy rights. To exercise any of these rights, contact us at contact@tryorigen.co. We may need to verify your identity before processing your request.
COMPLAINTS
If you wish to file a complaint regarding our handling of your personal information, please contact us using the details below. Depending on your state of residence, you may also have the right to file a complaint with the relevant data protection authority in your region.
INTERNATIONAL TRANSFERS
Please note that we may transfer, store and process your personal information outside of the country in which you reside. Any such transfers will be conducted in accordance with applicable data protection laws and using recognized transfer mechanisms where required.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date accordingly.
CONTACT US
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us:
Email: contact@tryorigen.co
Mailing address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States